A Home Watch Professional has been known by many names: house watcher, house checker, home concierge, caretaker, absentee home watcher, property watcher, and so on. Regardless of the name, a “Home Watch Professional” will perform scheduled visits to your vacant home while you are away. A ‘Real Deal’ Home Watch company will have specific Home Watch training and be an insured and bonded professional business.
A Home Watch Professional is trained to locate and report any issues they observe at your home back to you. There have been many ways to achieve this (i.e. phone calls, emails, text messages, paper checklists left at the client’s home, and computer software). There are several types of computer software/apps out there to aide in this process, but the preferred software utilized by Naples Premier Home Watch, LLC, is the Quick Report Systems. This software uses QR codes (QRIDs) that are assigned to each specific property. How it works is: the QRID can only be scanned while actually on location at the property that is specifically going to be checked. This is due to a Geo-fence around the property. This proves to the client that the user (Home Watch Professional) is actually on location and is completing the job they are being paid to do.
After the QRID is scanned with any Apple or Android device, it allows the checklist that was previously set up by the Home Watch Professional, to open and let the user, to check off each individual area that will be checked. Special notes, directions, questions and pictures related to questions can be added. Any irregularities located, can also be documented by adding notes and pictures to the report as well. After the report is completed it then will be sent to the site Administrator for final review, before it is sent to the client’s dashboard. For more information, click the provided link: https://youtu.be/4rJnFRhSC5c
When the Home Watch Professional visits your home, they will thoroughly check for any issues and send you a report on the status of each visit. The report will let you know that everything is OK at your home or bring your attention to any minor/major issue that should be taken care of and to prevent costly damages from occurring.
You should then be IMMEDIATLEY contacted, if the Home Watch Professional locates an issue that requires your immediate attention such as a leak, damage, or a rodent issue. You will be able to instruct them on how to deal with the issue at hand. They will be able to manage the resolution of the problem on your behalf using the contractors that you specify, or by using someone from their trusted network of subcontractors and professionals.
This is the difference between a true Professional Home Watch Reporter and any “Neighbors Doing Favors” or “Hobbyist Home Watchers”. The Truth is in the Pudding!! It does not matter if a friend, neighbor, or hobbyist home watcher has watched your home for ten+ years. It ONLY takes one time! If they miss something, go on vacation, decide they want to get a round of golf in, or perhaps go fishing for the day instead of checking your home small damage can turn into major damage very fast. Like Murphy’s Law suggests, “Anything that can go wrong, will go wrong” and that’s the time it will happen. Is your neighbor insured?!? Have they been watching your home according to what your homeowner’s insurance company requires?!? In 50% of Florida Homeowner’s Policies, it requires the home to be checked, no less then every 14 days, in some cases less. Failure to follow this requirement can result in an insurance claim being denied.
Did you know that a leak in an ice maker supply line can pump up to a gallon of water per minute?!? Easily, more than 1,000 gallons in 24 hours. Imagine if that leak is undetected for days, weeks, even months. Another scenario is: Does your untrained home watcher know the proper temperatures to maintain 50% humidity in your home?!? Failure to properly maintain this recommended humidity percentage could lead to a mold outbreak and/or humidity bloom, costing tens of thousands of dollars to repair, not to mention if the home has any valuable paintings and leather goods (i.e. purses) in it. A total loss is likely. Professional home watch services typically cost between $45-$65 dollars per visit. Checking a home based on this pricing, bi-weekly visits (twice per month), can protect you home for a month for the cost of a nice dinner here in Naples, FL.
For peace of mind that your home is being protected properly, hire a Home Watch Professional! Damage will occur but Home Watch Professionals are the difference between damage and disaster!
Contributor Vincent Saputo